Group-IB Solutions for Retail and e-Commerce Industry

Protect your retail and e-commerce ecosystem
from cyber attacks

Retail and e-commerce are the industries most often targeted by adversaries. Choose cutting-edge cybersecurity solutions to ensure that your business, customers, and reputation remain unscathed.

Challenges

Top challenges to the retail and e-commerce industries

Customer data
breaches
Internal
security risks
Phishing
attacks
Ransomware
attacks
Regulatory
compliance issues
Fraud
Website and application
cyber risks
Challenge

Customer data breaches

With the ever-growing customer base, brands are finding it challenging to collect and secure customers’ personal data and prevent data breaches. Businesses impacted by data breach incidents witness decreased consumer engagement, reduced sales, financial losses, and devaluation of their brand.

$3.86 million

the average data breach costs a company $3.86 million and takes 280 days to contain

Solutions
Stop account takeover fraud
Detect data breaches in real-time
Identify potential compromises in your network
Flag malicious activity in real-time

Enable constant user behaviour monitoring to help identify suspicious logins and prevent account takeover attacks in real time.

Explore Fraud Protection →

Group-IB provides threat intelligence about the latest account takeover threats and techniques. It also monitors the darkweb and fraudster forums for any activity targetting your institutions, specifically letting you know when OCGs are planning an attack against your organization or your clients.

Explore Group-IB Threat Intelligence →

Establish a system for continuous tracking and reporting of data breaches that take place on both dark and open web sources.

Explore Group-IB Threat Intelligence →

Uncover hidden vulnerabilities, unauthorized activity, and misconfigurations within your environment to limit exposure to threat actors.

Get a Compromise Assessment →

Сontinuously control your external IT assets to detect misconfigured databases and vulnerable applications and prevent breaches.

Explore Attack Surface Management →

Identify and prevent malicious activities in real-time and gain automated threat hunting and attribution capabilities.

Explore Managed XDR →
Challenge

Internal security risks

Data reveals that humans are the weakest link in the security chain. Insider threats are particularly high in retail and e-commerce because frontline employees and contractors often lack the necessary cybersecurity training, which leads to frequent oversights.

38%

over the past two years, insider threats in the retail industry have grown by 38%

Solutions
Empower employees with knowledge
Conduct audits against threats
Perform constant network monitoring
Secure corporate email accounts

Train employees to secure sensitive information, recognize suspicious activity, and effectively follow cybersecurity protocols to withstand potential cyberattacks.

Explore our cybersecurity training programs →

Stay on top of security challenges that come with business integrations, malicious insiders, and new vendors by conducting regular security audits.

Get a Compromise Assessment →

Keep your customers and corporate interests protected from negligent or malicious insiders through monitoring data access, data exfiltration, and flagging any unusual user behaviour.

Explore Managed XDR →

Protect your employees and critical information against phishing, malware, and other blended (email and web-based) attacks by comprehensively securing corporate email accounts.

Explore Business Email Protection →
Challenge

Phishing attacks

Phishing attacks target either a brand's customers or its employees, aiming to steal sensitive information or gain access to valuable assets. These attacks employ deceptive methods like emails, text messages, phone calls, fake websites, and even social engineering techniques to manipulate individuals into engaging with malicious links.

20%

phishing was responsible for more than 20% of ecommerce data breaches

Solutions
Enable comprehensive monitoring
Respond to brand violations in real-time
Takedown fraud attempts
Secure corporate email accounts

Activate 24/7 monitoring of your digital footprint (domain names, websites, social media, etc) to detect and prioritize threats and actions.

Explore Digital Risk Protection →

Takedown fraudulent and malicious resources in real-time that abuse the company’s brand name such as phishing domains, fraudulent websites, fake social network accounts, fake advertisement, fake mobile apps.

Explore Digital Risk Protection →

Safeguard your business against diverse frauds, including social engineering, phishing, and scams across all your digital platforms.

Explore Fraud Protection →

Protect your employees and critical information against phishing, malware, and other blended (email and web-based) attacks by comprehensively securing corporate email accounts.

Explore Business Email Protection →
Challenge

Ransomware attacks

Given the recent increase in ransomware attacks targeting the retail sector, with threat actors using tactics like phishing, exploiting unpatched devices, and deploying malware at entry points, it is critical to enable preemptive security measures to prevent extortion attempts.

54%

of the retailer reported having their data encrypted as a result of the ransomware attack

Solutions
Catch intrusions at an early stage
Actively manage threats
Identify potential compromises
Prevent issues and risks from escalating into attacks
Stop attacks before they cause disruption

Gain complete visibility of your security operations, including endpoints, servers, cloud workloads, emails, and networks, to strengthen defenses against ransomware attacks.

Explore Managed XDR →

Benefit from pre-negotiated proactive and reactive cybersecurity services to ensure the fastest response to incidents, thereby minimizing their potential impact.

Get an Incident Response Retainer →

Detect indicators of compromise (IOCs) and gather evidence of pre-attack preparations by hackers to conduct in-depth investigations and subsequent mitigation steps.

Get a Security Assessment →

Prevent ransomware attacks, breaches, and their associated risks by continuously controlling your external IT assets.

Explore Attack Surface Management →

Respond to cyberattacks by implementing a strategic and time-sensitive incident response plan with the guidance of our leading experts.

Learn more about Incident Response →
Challenge

Regulatory compliance issues

Retailers have access to a vast amount of customer data such as personal information, credit card details, and purchase history. To keep data secure, it is essential to always comply with the regulatory standards in force.

75%

By the end of 2023, 75% of the world's population will be subject to privacy regulations that include subject rights requests

Solutions
Become GDPR compliant
Develop a risk-based mindset

General Data Protection Regulation (GDPR):  The GDPR is a European Union regulation that sets strict rules on how personal data can be collected, stored, and used.

Prioritize data protection needs based on compliance, cost and business value, and associated risks.

Explore our Audit and Consulting services →

Payment Card Industry Data Security Standard (PCI DSS): 
The PCI DSS is a set of security standards designed to protect payment card data. The PCI DSS applies to all organizations that accept card payments, including retail and e-commerce.

Identify and mitigate security gaps through trend analysis and risk-reduction recommendations.

Conduct a Risk assessment →
Challenge

Fraud

E-commerce and omnichannel retail industries have experienced a surge in fraudulent activities such as account takeover, loyalty program fraud, Cloned App, Antidetect browsers, affiliate fraud, card not present (CNP) fraud, return fraud, and buy now, pay later (BNPL) fraud. E-commerce platforms must adopt advanced detection and prevention solutions to mitigate these risks.

$41 bln

In 2022, e-commerce losses to online payment fraud were estimated at $41 billion globally

Solutions
Account Takeover (ATO)
Detect and prevent fraud transactions
Detect mule accounts
Multi-accounting or account farming detection
Threat Intelligence Integration

Group-IB Fraud Protection solution successfully identifies suspicious activity indicative of an ATO in all digital channels. It includes login attempts from unusual locations, changes in account activity patterns, anti-detect browsers, RAT, or social engineering. The solution also analyzes user behavior to distinguish genuine users from fraudsters.

Discover Fraud Protection →

Continuously monitor user sessions for anomalous behavior to identify suspicious activities and transactions and block fraudulent ones.

Explore Fraud Protection →

Identify money mule accounts and the criminal network that uses these accounts to withdraw and launder stolen money.

Explore Fraud Protection →

Group-IB Fraud Protection scrutinizes the creation of new seller accounts, analyzing factors such as account registration frequency, High-Risk emails, IP address history, and device fingerprinting to identify anomalies and suspicious patterns. This helps identify accounts created by bots or automated scripts, which are common tools used for account farming.

Discover Fraud Protection →

Group-IB Fraud Protection leverages Group-IB’s Threat Intelligence Ecosystem to stay abreast of emerging fraud trends, including the latest tactics employed by fraudsters. This real-time threat intelligence is integrated into the solution’s fraud detection algorithms, enabling it to identify and block accounts associated with known fraud patterns.

Discover Threat Intelligence →
Challenge

Website and application cyber risks

Websites and applications are the front face of many businesses, and attackers often try to break into them. Common motives include wanting to disrupt performance or obtain sensitive data for the purpose of secondary attacks. Regularly analyzing and mitigating potential threats is therefore crucial.

$4.1 mln

as of 2023, 4.1 million websites are infected with malware

Solutions
Monitor your website constantly
Protect against automated threats
High-impact security recommendations
Take down brand violations

Enable continuous monitoring of all your external IT assets to immediately inform your security teams about issues broke down by asset category and risk level, based on the quantitative risk score that prioritizes improvements.

Explore Attack Surface Management →

Protect against DDoS and automated attacks that cause disruption by overwhelming your website or application with traffic from various sources, resulting in crashes, secondary attack attempts, and negative impact on sales.

Discover advanced Bot Protection →

Get a detailed analysis of your unmanaged assets (shadow IT), web app vulnerabilities, and other hidden risks to strengthen your website and application’s security.

Get Audit and Consulting services →

Combat brand abuse such as online counterfeiting, and brand impersonation, and prioritize appropriate takedown tactics.

Explore Digital Risk Protection →

Keep your critical data systems and customer information secure and eliminate any barriers in commerce. Enable end-to-end cyber protection with Group-IB now

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